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Water Softener

Posted: Sat Jul 26, 2014 9:36 am
by not4u13
Here is a long shot. Looking for suggestions.

I have a Kenmore water softener that is about 3 years old. It started leaking the other day. The leak is on the output side where the softener connects to the bypass valve. I purchased and installed new o-rings using silicone plumbers grease. Still leaked. I gave up and called a plumber. He couldn't fix it and deduced that it was the head that had become out of round and would no longer seal. It is made of plastic after all. I was highly skeptical. They recommended I replace my softener for more than $1200. I was even more skeptical. I paid their trip fee of $60 and sent them on their way. I ordered the part and the seal kit for about $100 and installed it.

Guess what. Still leaks. Same as before. No change to the type of leak or the way it is leaking. Has to be something else.

Any ideas??

I'm getting ready to call the contractor that hired the plumber who did the original install when I had my copper repipe done.

Re: Water Softener

Posted: Sat Jul 26, 2014 9:57 am
by joefutbol

Re: Water Softener

Posted: Sat Jul 26, 2014 9:58 am
by John Q. Public
Did you try googling something like "Kenmore water softener leaks" or something similar? Or the model number? There are some very helpful DIY forums out there. They've been my first stop anymore before I call anybody.

Joe too, I guess. :)

Re: Water Softener

Posted: Sat Jul 26, 2014 10:12 am
by joefutbol
If you have a serious question or need an expert opinion on anything, there are two rules to follow -

1. Go to a forum full of people specializing in that area.

2. Avoid the occonnect forum at all costs.

Re: Water Softener

Posted: Sat Jul 26, 2014 10:54 am
by John Q. Public
Hey now!

I also have the advantage of having a truly wonderful appliance parts and repair store nearby, called appropriately Appliance Parts & Service Center. It's in Covina but I can't say enough good things about the place. I needed a part for my dryer and the guy pulled out his service manual and showed me the diagrams and told me all of the tricks to fixing it that you wouldn't know about unless you were in the business - everything short of coming over and doing it for me. People that helpful are hard to find.

Re: Water Softener

Posted: Sat Jul 26, 2014 5:15 pm
by not4u13
Thanks for the suggestion, but I have already done that type of research. I've tried what was suggested there. Doing a sort of Hail Mary by asking here, but there are hopefully some that might have a unique suggestion.